Sony’s PlayStation Network Experiences Global Outage, Thousands Report Issue

Sony’s PlayStation Network Experiences Global Outage, Thousands Report Issue

What’s Happening
Sony’s PlayStation Network (PSN) faced a significant global outage today, impacting users worldwide.

The disruption was first reported on Downdetector at approximately 5:20 PM ET on February 7 (3:50 AM IST on February 8), with the number of complaints peaking at 5:49 PM ET (4:19 AM IST).

Over 68,000 users flagged issues related to server connectivity and login problems. Sony has acknowledged the situation and is actively working on a solution.

User Feedback
The majority of complaints were about server connection issues, accounting for 78% of the reports, while 19% were related to login problems. A smaller portion (3%) cited other functionality issues.

Notably, the outage occurred during peak gaming hours, when many users in the US were returning home from work or school and hoping to access PlayStation's online services.

Service Disruption
The outage affected all PlayStation devices, including PS5, PS4, PS Vita, and PS3.

Users encountered difficulties connecting to friends lists, accessing account management sections, and making purchases on the PlayStation Store and PlayStation Direct. Those attempting to log in received an error message reading: “PlayStation Network is currently undergoing maintenance (WS-37432-9).”

Lack of Details
Sony has yet to disclose the cause of the outage or provide an estimated timeline for full service restoration.

By 6:00 PM ET (4:30 AM IST), nearly 70,000 users had reported the issue on Downdetector, underscoring the widespread impact. At this point, it remains unclear whether the disruption was due to maintenance, technical glitches, or another cause.

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